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Language Access PODCASTS
Episode 5 - Season 1 -
Does Advocacy on Language Access matters?
Dr. Bill Rivers
October 13th - 2023
In Episode 5 of “Language Access Matters” host Carol Velandia engages in a thought-provoking conversation with Bill Rivers, a distinguished expert in language advocacy. They discuss the profound impact of advocacy, emphasizing the critical role in language access in healthcare, education, and public services. The episode explores legal mandates, challenges faced by advocates, and the pivotal role of professional associations in promoting equitable language access.
Besides passionately discussing the improvement of language access in healthcare, addressing the potential for better patient care and enhanced outcomes, the conversation also touches on the evolving landscape of artificial intelligence and its impact in language access, highlighting the importance of maintaining quality through human review.
This episode offers valuable insights into language access advocacy and its far-reaching effects on society.
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“Thanks Equal Access for filling our need on short notice. I appreciate the response that you provided and the quality of the staff that were assigned to the meeting. We were very satisfied with your services. I will definitely keep your team in mind for future opportunities”
D. Baden
Town of Colmar Manor, Maryland
“Happy New Year. I just wanted to rely that our evaluator thought you did an excellent job assisting her with translation during her evaluation.”
Karyn Tolan
Maryland Judiciary
“Both speakers excellent. They presented a wealth of information. Judge Vargas’ presentation was great. He explained nuance in immigration law clearly. One hour gave us time to only skim the surface. I thoroughly enjoyed it. Thank you!”
Corporate client
“Excellent presentation! Plenty of valuable information and suggestions. Both presenters were very knowledgeable and provided a variety of resources.”
Corporate client
“Judge Vargas-Padilla was very clear and helpful in describing the Immigration processes. Carol was also very helpful in deciphering the distinctions in the roles of interpreters and translators.”
Corporate client
“Loved having two experts who know how to teach and are very dynamic. This presentation should be shared with any agency that provides services to immigration, ESPECIALLY for those interpreters who are not such frequent flyers as Spanish, the languages of lesser diffusion, and those that don’t have court certifications, for languages such as MAM or QUICHE which are hard to find, and often over the phone or video remote. The are often mildly trained bilinguals. An education must for agencies and interpreters alike want to or already work in immigration court.”
Corporate client
“Presentation was so, so useful for those of us that want to venture into the Immigration courts and need to have a larger picture of what to expect and how to prepare. It was great, the presence of an actual Immigration Judge explaining very well what is expected and what are the most common situations and cases, was excellent. Thank you both, Carolina and Judge Vargas.”
Corporate client
Using Equal Access has been a wonderful experience!
I am a clinical research assistant at the University of Maryland, Baltimore. My research team and I are currently working on a project with a new behavioral health urgent care. We interview clients to help the clinic receive grant funding. In this clinical setting, there are many consumers who speak a variety of languages. We needed a translator to effectively and clearly communicate with them. Equal Access and their team made it quick and easy for us to get started with their translator services. We did encounter a couple of technical difficulties. But, their responsiveness made it quick to remedy the situation. During our interviews, their translators were professional and friendly. Equal Access has truly made the translation process simple. We’ve appreciated their contribution to the effectiveness of our research project workflow!
Lauryn E. Smith
Clinical Research Assistant
University of Maryland, Baltimore
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University of Maryland, Baltimore
I am a clinical research assistant at the University of Maryland, Baltimore. My research team and I are currently working on a project with a new behavioral health urgent care. We interview clients to help the clinic receive grant funding. In this clinical setting, there are many consumers who speak a variety of languages. We needed a translator to effectively and clearly communicate with them. Equal Access and their team made it quick and easy for us to get started with their translator services. We did encounter a couple of technical difficulties. But, their responsiveness made it quick to remedy the situation. During our interviews, their translators were professional and friendly. Equal Access has truly made the translation process simple. We've appreciated their contribution to the effectiveness of our research project workflow!
